Reference

Terms for India accounts

These terms explain how you use kolkatff, what we may ask from your account, and when local-law limits apply.

Plain account termsLocal-law awareChange updatesAccount-use rules

How these terms work

kolkatff Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms govern your access to our site, your account details, and the way we handle requests tied to identity, age checks, or account changes. If you use any wallet rail shown in your account area, the same name-match, local-law, and verification rules still apply. We

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may pause access, ask for more details, or refuse a request if the account data does not match our records or if local law requires it. We can update these terms when our process changes, when legal duties change, or when we need to explain a
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new account rule more clearly. If you keep using the site after an update, that continued use means you accept the revised terms. Where a conflict exists between a page note, a wallet screen, and these terms, these terms control unless a separate written rule says
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otherwise. This page is the place to check before you act on any request, because it sets the rule we apply to account use and changes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH US HERE

Where to raise term queries

If any line here needs a clearer reading, contact us through the in-account chat, the help email, or the contact form linked from your profile area. We handle queries about account data, eligibility, changes to these terms, and closure requests in the same queue so your message reaches the right team. Keep your registered details ready so we can match the request to the right account.

Team online

In-account chat

Send a message from your account area when you want a quick answer about a clause, an update, or a request tied to your profile. We use the registered account details to locate the right record.

Email desk

Write to our support address if you need a written trail for a terms question, a correction request, or a note about how a term applies to your account under local law.

Contact form

Use the form if you want to change a detail, raise a concern about retention, or ask how a policy update affects you. Add your account name so we can verify the request.

DATA AND ACCESS

How we handle records

We keep only the records needed to run your account, answer your queries, meet legal duties, and protect against unauthorised access.

Data handling

We keep account records, request logs, and security events only for the period needed to run the service, resolve disputes…

Cookie use

Cookies store session state, basic preferences, and page behaviour so you do not need to repeat the same steps every…

Account security

Use a strong password, keep your device locked, and avoid sharing one-time codes.

Retention

We keep records for the period needed for account support, audit trails, dispute handling, and any legal duty that applies…

Change requests

If your name, email, or contact number needs correction, send the request from the registered account path.

Policy contact

For any terms question, use chat or email and include the account name, the page path, and the point you…

Terms and access questions

These answers cover the points people ask about most: what the terms change, how account data is used, how to request corrections, and where to send a dispute. If your case depends on local law or a profile mismatch, we may ask for a fresh check before acting. That keeps your account trail accurate and helps us close each request in the right order.

Yes. We may update them when law, account handling, or site flow changes. The current page is the active version, and continued use after a posted update means you accept the newer text.

Use in-account chat or the email path shown in support. Tell us which detail you want checked, and we will confirm the request against the registered account before we act on it.

Send the change request from your registered account path and attach the proof we ask for. We may need identity checks so the correction lands on the right profile and does not affect another record.

If access or eligibility is restricted in your region, local law controls. We only handle accounts where local law permits, and we may pause or close access if a legal rule requires it.

We keep records only for the period needed for account handling, dispute checks, security, and any legal duty that applies. After that purpose ends, the record is reviewed for removal or archiving.

Send the clause, the page path, and the exact point you want explained through chat or email. That lets us route your query to the right team and keep the reply tied to your account.

Terms for India accounts

Where to raise term queries

In-account chat

Email desk

Contact form

How we handle records

Data handling

Cookie use

Account security

Retention

Change requests

Policy contact

Terms and access questions

01 Can these terms change after I join?

02 Where do I ask about my account data?

03 How do I ask for a correction?

04 What if local law affects access?

05 How long do you keep records?

06 Who should I contact about a clause?

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